Compare.com Review 2019

BravoDollar Editor rating:

Compare.com is a car insurance marketplace where you can compare car insurance quotes of a large reservoir of state-approved insurance providers. After collecting a hefty amount of personal, vehicle, and insurance-related information, the company provides quotes for many kinds of auto coverage to drivers from all walks of life — all while promising no extensive email or telephone follow ups.

>>MORE: The Best Car Insurance Comparison Sites

About Compare.com

Compare.com is a car insurance marketplace that focuses heavily on auto insurance for every kind of driver — teen drivers, new drivers, experienced drivers, single individuals, women drivers, families, drivers with excellent driving records, high-risk drivers, and all in between.

Headquartered in Glen Allen, Virginia near Richmond, the website was founded by Andrew Rose in 2013, who also founded Elephant Insurance. The sister website, Confused.com, has been offering car insurance comparison in the United Kingdom for over 15 years. Compare.com’s parent company, Admiral Group, Plc, is also based in the United Kingdom. The website has an A+ rating with the Better Business Bureau and has been awarded the eKomi Silver Seal of Approval with more than 90% positive reviews.

Compare.com works with approximately 60 insurance providers, each approved by its state’s Department of Insurance, including companies like: Nationwide, Liberty Mutual, MetLife, 21st Century Insurance, USAA, The General, Travelers, National General, and Esurance.

However, currently missing from the roster are some big players like State Farm, Progressive, Allstate, The Hartford, and GEICO, so if you want quotes from these companies you must either visit their websites directly or contact an agent or broker that represents them. You won’t be able to get quotes of these companies through compare.com.

When you purchase a car insurance policy through Compare.com, the website receives a referral fee from the insurance provider.

How to Get Car Insurance Quotes With Compare.com?

Getting car insurance quotes with Compare.com is a fairly detailed, though painless, process.

You must provide some basic personal information about:

  • Yourself: Name, date of birth, address, gender, marital status, residence status, how long you’ve lived here, driver’s license status, age you first got your license, if you’ve been continuously licensed with no suspensions/revocations in the last three years, whether you’ve had any revocations in the last five years, your highest level of education, employment status, whether you’ve been in the military, and certain organizations you belong to.
  • Vehicle: Make, model, year, body type, anti-theft measures, own or lease, how long you’ve had it, where you store it, how you use it the most, and estimated annual mileage.
  • Insurance: Whether or not you currently have insurance, the bodily injury limits of any existing policy, the date by which you need a new policy, accident information, and SR-22 or other financial certification requirements.

After you specify whether you’re willing to sign electronically and provide your email address and phone number (optional), you’ll choose from several insurance packages: state minimum, basic, plus, and premium. 

State Minimum Coverage and Basic Coverage appear to be the same.

Once you choose, Compare.com will send your information to the insurers it works with, and you’ll receive a handful of quotes — via screen and email — from the providers that respond to your quote requests (several insurance companies may not respond to your quote request due to various reasons: geography coverage, car coverage, driver coverage, etc.) as well as a brief explanation of any discounts or other deals that come with the package (for example, discounts for making an online or paperless purchase or free windshield repair). Even compare.com works with 60+ insurance companies, you should expect to receive quotes from 3-8 carriers only.

These quotes from these insurance companies are for State Minimum Coverage

Compare.com provides the phone number for each company that interests you. You can choose to purchase a policy through the Compare.com website or call an agent with the insurance provider for more details.

Note that you’ll also be prompted to contact directly other companies for additional quotes. If you want a quote from a company that works with Compare.com but isn’t shown on any list, you have to contact that company directly.

Similar to the other 2 insurance marketplaces: the Zebra and Insurify, compare.com chooses to display estimated quotes of different insurance companies to make it convenient for consumers to compare. However, because of this approach, biggest insurance companies such as State Farm, Geico, Progressive, and AllState do not work with them. Consumers will not be able to compare quotes of these biggest companies, which may offer the cheapest rates. If consumers want to consider these biggest companies, they need to consider other marketplaces such as EverQuote, netQuote, or QuoteWizard or go directly to these companies’ websites or contact their agents.

Compare.com Ratings & Consumer Complaints

Compare.com has been featured by the New York Times, Wall Street Journal, and Forbes and has an A+ rating with the Better Business Bureau with fewer than three consumer complaints at the time of this review. The website has been awarded the eKomi Silver Seal of Approval with more than 90% positive reviews, as well as features past customer reviews new users can view. 

Pros & Cons of Getting Car Insurance Quotes through Compare.com

Pros include:

  • Compare.com claims to give drivers “actual, real-time quotes” they can use to immediately buy car insurance from a provider, unlike the estimated price other insurance comparison websites might provide. 
    • As long as the information you provide is accurate, your quote through Compare.com will be the same as the quote from the insurance company. However, if the insurance company finds information that you didn’t provide to Compare.com, such as a traffic ticket or accident in your driving record, your quote from the direct insurance provider might be different. The quote from the insurance provider is final.
    • There are several ways to compare car insurance quotes from different companies, it appears that compare.com provides one of the better ways thanks to actual, real-time quotes making it convenient for consumers.
  • When curating your quotes, the website considers the same personal information the insurance providers consider; it’s unlikely the provider will need a ton of additional information from you.
  • Compare.com only works with insurance companies that are approved by the state’s Department of Insurance.
  • They don’t give preferential treatment to any insurance company, which means you won’t have a small group of providers thrust at you; you’ll receive quotes from companies that respond to your quote request.
  • Compare.com offers quotes on basic liability coverage policies that meet state minimum requirements up to full coverage packages.
  • The company promises that you won’t receive any email spam or unsolicited phone calls. 

Of course, as with anything, there are a few cons:

  • You can only contact Compare.com with technical and basic customer service issues. Because none of the employees are car insurance agents, they don’t provide any specific insurance-related help, so those kinds of questions must wait until you contact an agent from the actual provider.
    • Although this is not ideal for consumer experience, it is understandable since compare.com is not an insurance broker, they are a marketplace connecting car insurance shoppers with car insurance providers.
  • Although compare.com works with 50+ car insurance companies, they do not work with the brand names that consumers are familiar with such as Geico, AllState, State Farm, and Progressive.
  • The quote process is slightly time consuming compared to some other insurance comparison websites. I spent approximately 15-20 minutes from the beginning until receiving the quotes. This is because of the amount of and nature of information you must provide (for example, if you’re not sure about some of your current auto insurance policy information, you must look it up before you can continue).
    • The extra time is beneficial in the long run as it helps you get the most accurate quotes, but you might want to complete the process at home rather than dedicate most of your lunch break to it.

As you can see, there are several more pros than cons.

Types of Auto Insurance Through Compare.com

You can get quotes for everything from state minimum liability coverage to full coverage packages. As long as your state offers and/or requires it, Compare.com will give you a quote for it:

  • Liability Coverage.
  • Collision/Comprehensive Coverage.
  • Uninsured/Underinsured Motorist Protection.
  • Medical Payments Coverage (MedPay).
  • Personal Injury Protection (PIP).

You can also get quotes for common car insurance needs, such as SR-22 or other Financial Responsibility requirements and multi-vehicle coverage.

Additionally, Compare.com currently partners with third-party providers to help customers get quotes for:

  • An extended warranty their vehicle.
  • An auto loan for new and used vehicle financing and refinancing.
  • Commercial auto insurance for businesses of one or many vehicles.
  • Motorcycle insurance.
  • Homeowner’s insurance.
  • Health insurance.
  • Mobile phone plans.

Final Thoughts

Compare.com takes detailed personal information about yourself, your vehicle, and your car insurance needs, and provides you with actual, real-time insurance quotes from various insurers. You’re free to choose from among them, or get quotes from others, without worrying about email or phone harassment.

>>MORE: The Zebra Insurance Marketplace Review 2019

Share on facebook
Facebook
Share on google
Google+
Share on twitter
Twitter
Share on linkedin
LinkedIn
Share on pinterest
Pinterest

No comment yet, add your voice below!


Leave a Reply

%d bloggers like this: